Heritage Bank has an exciting opportunity to join our organization!

We are seeking a Physical Security Officer to join our Bank Facilities team located at our Southern Operations Center in Tacoma, WA.

The physical security officer is responsible for developing, implementing, and administering all aspects of the bank's physical security and safety programs, ensuring the protection of personnel, facilities, and assets, while maintaining compliance with all regulatory guidelines.

This position is fully on-site in Tacoma, WA.

Base Salary Range: 

$83,370.00 - $104,213.00- $125,055.00 annually

The Role at a Glance: 

• Acts as the primary contact for physical security related vendors and manages those relationships on behalf of the bank, which includes, selection, maintenance, and testing of appropriate intrusion devices, alarms and cameras that record activity and warn of potential threats.
• Manages the inventory of the Heritage Bank equipment for re-deployment held at 3rd party security warehouse.
• Develops and manages building card access security systems, new equipment installations, movement of safe deposit boxes, and provides budget and insurance recommendations for security for all bank buildings.
• Develops, implements and maintains physical security procedures and processes for all bank locations. Ensures plans to reduce and/or eliminate premises liability issues, site analysis and threat assessment documentation is up to date and effectively in place.
• Partners with the bank’s branches, departments and division managers, ensuring that the institution's employees, customers, and facilities are protected.
• Partners with department/division managers to design security components for operations and other strategic processes and supervises the development and implementation of required security reporting devices and processes at all levels.
• Partners with law enforcement to investigate all suspected internal and external criminal violations, suspicious incidents and policy violations that may become physical security issues.
• Develops, administers, and delivers physical security training programs for all staff members, to include specialized training programs for executives, managers and field employees.
• Conducts continual audits and surveys of all bank buildings to determine the need for additional physical security services and make appropriate recommendations.
• Establishes and maintains satisfactory partnerships within the bank and will liaison with law enforcement agencies at all levels and geographical areas where employees and customers are located. Maintains files for each location regarding available resources, emergency services and agencies available.
• Partners with manager to prepare and submit a Physical Security Program evaluation for the compliance report for the Board of Directors, on an annual basis, and/or as requested.
• Acts as primary point of contact and directly handles issues related to robberies, bomb threats, fires, accidents, or other related security, safety or business disruption issues related to bank buildings; acts as a liaison between Bank personnel and state and federal law enforcement authorities.
• Provides direct reports with proper tools and authority to execute their assigned functions. Develops skills of staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management.
• Works collaboratively with management and Human Resources and recommends staffing levels and approves personnel actions such as hiring, terminations, promotions, transfers, training and development of staff, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices.
• Partners with Internal Audit, Compliance, and Risk teams to evaluate the effectiveness of physical security controls, policies, and procedures, and implement corrective actions where needed.
• Collaborates in partnership with management and serves as the senior authority on security system design, installation, and lifecycle management, including access control, video surveillance, intrusion detection, and emergency communication systems.
• Participates in and/or leads special projects, as assigned by manager or executive leadership team in alignment with the bank’s strategic and operational goals.
• Maintains proficient knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to areas of responsibility.
• Ensures Bank activities are performed in compliance with the Bank’s Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners.

Core Skills and Qualifications:

• H.S. Diploma or equivalent required. Bachelor's Degree Business, Criminal Law, Security or relevant discipline preferred
• 5 years recent and progressive experience in a physical security management role within a financial institution or similarly regulated environment, which includes oversight of enterprise-wide security programs, risk assessments, and compliance with applicable banking and safety regulations required.
• Certified Safety Professional (CSP), Physical Security Professional (PSP), Associate Protection Professional (APP), or Certifies Protection Professional (CPP) preferred.
• Equivalent combination of education, training, certifications, and/or experience in a facilities or operational management role or similar position with relevant physical security responsibilities and duties, may be considered.
• Provides an exceptional level of quality service for internal/external customers; responds to customers' needs, questions and concerns in an accurate, effective, and timely manner.
• Strong analytical, problem-solving, organizational, project management, data review and time management skills, with the ability to manage multiple assignments, projects and goals, ensuring that priorities are set and commitments and deadlines are met, with the ability to quickly focus on key issues and make decisions under pressure of time constraints, with minimal direction and supervision.
• Effective listening, verbal, written and telephone etiquette business communication skills, including effective questioning/investigative strategies, influencing, negotiation, presentation and facilitation skills; ability to write reports, correspondence and procedures, communicate effectively with all levels of management, employees, internal/external auditors, regulatory and law enforcement agencies; with the ability to read, speak, write and understand English well.
• Strong leadership and managerial skills are required to manage, motivate, and develop teams, to include oversight and management of employees in remote locations. Employee development, performance management, training and employee counseling skills are required.
• Demonstrated ability to develop and manage income and expense budget(s).
• Strategic in approach to decision-making with proven ability to analyze information, develop strategies and deliver results.
• Demonstrated ability to effectively collaborate with individuals across all business and/or functional lines within the organization to elicit cooperation from a wide variety of sources.
• Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments and senior management, in a timely manner.
• General to strong knowledge of accounting, auditing, compliance processes and their interaction with the physical security function.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Advanced knowledge of preventive and reactive security measures (e.g., robbery, bomb threats, extortion, kidnapping, training, etc.) and systems (e.g., alarms, motion detectors, computer crimes, etc.); experience in effectively dealing and interacting with various state and federal law enforcement agencies.
• Thorough knowledge of physical security contracting and guard service processes for personnel and equipment, with recent experience selecting alarm contractors.
• Thorough working knowledge of related state and federal banking compliance regulations and laws to include FFIEC, FDIC, and OCC requirements, Bank operational policies and procedures, products and services, customers, entities, and geographic locations associated with those activities – required
• Ability to analyze and synthesize information accurately and effectively and decide key priorities with confidence, motivation, decisiveness, flexibility, and sound business judgment.
• Unquestionable integrity in handling sensitive and confidential information required.
• High ethical standards, sound judgment, crisis management expertise, and the ability to operate effectively in a regulated, risk-sensitive environment.
• Proficient and advanced use and understanding MS Office products (Word, Excel, Outlook), and working knowledge of vendor management and project management software applications, with the ability to adapt to and learn new technologies quickly. Card Access System software – strongly preferred

Working Environment/Conditions: 

• Climate controlled office environment. 
• Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions during the day. 
• Work requires willingness to work a flexible and/or rotating schedule. May be required to work Saturday’s and or extended hours, as needed. 
• May be exposed to potential risk and hazard - receives detailed instruction to minimize risk.  

Physical Demands/Effort: 

• Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
• Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
• Typically sitting at a desk or table; frequently standing, intermittently stooping, bending at the waist, kneeling or crouching to file materials.
• Occasional lifting and/or moving up to 30 lbs (files, boxes, etc.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. 

At Heritage Bank, we work hard but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team, you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary: Apply > Current Openings > position > attachment.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. 

Job applicants have certain legal rights. Please click here for information regarding these rights. 

If you need assistance completing the online application, please email: HBRecruiting@HeritageBankNW.com 

Salary Range Disclaimer

The base salary range represents Heritage Bank’s current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank’s total compensation package for full-time and part-time employees. Depending on position, other total compensation rewards may include monthly, quarterly or annual incentive, and/or bonuses.

##JobCategory:Facilities / Maintenance##

##Street:3615 Pacific Avenue##

##City:Tacoma##

##State:WA##

##ZipCode:98418##

##Internal:false##