Customer Service
HERITAGE BANK SERVICE COMMITMENT & STANDARDS
Our Service Commitment
We are committed to exceeding our customers' expectations by providing exceptional customer service:
- We act with integrity
- We put our customer first
- We take ownership
- We are responsive
Our Service Standards
Both external and internal customers are critical to our success. Together, we all help with each other's needs. The term customer is used interchangeably between the external customer and the internal team member.
HEAR FROM OUR TEAM MEMBERS
"All team members at Heritage Bank are incredibly smart, client focused, innovative and dedicated to continuous improvement. "
~
Commercial Banking Officer
HEAR FROM OUR TEAM MEMBERS
"All team members at Heritage Bank are incredibly smart, client focused, innovative and dedicated to continuous improvement. "
~
Commercial Banking Officer
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HEAR FROM OUR TEAM MEMBERS
"From the interview through hiring process I was impressed with the caliber of everyone I met and am honored to be a part of the Heritage Bank team!"
~
Commercial Banking Team Leader
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